BUILDING AN ORGANIZATION CAPABLE OF GOOD STRATEGY EXECUTION

CHAP 10 :BUILDING AN ORGANIZATION CAPABLE OF GOOD STRATEGY EXECUTION

Approaches to build building and strengthening capabilities

1- develop capabilities internally

2- acquire capabilities through mergers and acquisitions

3- access capabilties via collaborative partnerships

Set stretch goals

1-  thinking strategically about a firm's knowledge and skills base 

2- setting a stretch goal of developing an organizational ability to do something well

3- evolving the ability into a competence or capability by performing it well and at an accept

4- thinking strategically about a firm's opportunities and challenges

5- refreshing, updating and upgrading competencies and capabilities as necessary to gain and maintain competitive advantage

Approaches to acquiring capabilities from an external source

1- outsource the function requiring the capabilities to a key supplier or another provider

2- collaborate with a firm that has complementary resources and capabilities

3- engage in a collaborative partnership for the purpose of learning how the partner does things

 Determining how much authority to delegate

1- centralized decision making : authority is retained by top management

2- decentralized decision making : authority delegated to lower-level managers and employees

CHAP 11 :
MANAGING INTERNAL OPERATIONS : ACTIONS THAT PROMOTE GOOD STRATEGY EXECUTION

Managing for continuous improvement

1- benchmarking

2-process reengineering

 3-best practices

4-six sigma quality program

5-total quality management

 Six sigma and new projects

Define : What are our project goals and customer requirements

Measure :  How do we measure and determine both our goals and the needs of our customers?

Analyze :  What existing process options do we have for meeting customer needs?

Design : Should we use an old or new process to meet customer needs and specifications?

Verify :  How will we verify design performance and our ability to meet customer needs?