CHAP 10 :BUILDING
AN ORGANIZATION CAPABLE OF GOOD STRATEGY EXECUTION
Approaches to build building and strengthening capabilities
1- develop capabilities internally
2- acquire capabilities through mergers and acquisitions
3- access capabilties via collaborative partnerships
Set stretch goals
1- thinking strategically about a firm's knowledge and skills base
2- setting a stretch goal of developing an organizational ability to do something well
3- evolving the ability into a competence or capability by performing it well and at an accept
4- thinking strategically about a firm's opportunities and challenges
5- refreshing, updating and upgrading competencies and capabilities as necessary to gain and maintain competitive advantage
Approaches to acquiring capabilities from an external source
1- outsource the function requiring the capabilities to a key supplier or another provider
2- collaborate with a firm that has complementary resources and capabilities
3- engage in a collaborative partnership for the purpose of learning how the partner does things
Determining how much authority to delegate
1- centralized decision making : authority is retained by top management
2- decentralized decision making : authority delegated to lower-level managers and employees
CHAP 11 :
MANAGING INTERNAL OPERATIONS : ACTIONS THAT PROMOTE GOOD STRATEGY EXECUTION
MANAGING INTERNAL OPERATIONS : ACTIONS THAT PROMOTE GOOD STRATEGY EXECUTION
Managing for continuous improvement
1- benchmarking
2-process reengineering
3-best practices
4-six sigma quality program
5-total quality management
Six sigma and new projects
Define : What are our project goals and customer requirements
Measure : How do we measure and determine both our goals and the needs
of our customers?
Analyze : What existing process options do we have for meeting customer
needs?
Design : Should we use an old or new process to meet customer needs
and specifications?
Verify : How will we verify design performance and our ability to meet
customer needs?


